Unblock camera or mic access

DemoHop video calls rely on your browser and operating system's settings to join and participate in live video calls.

Here are some helpful resources to diagnose and resolve permissions issues.

1. Here's a handy tool you can use to double check whether your browser and computer are setup properly for web video calls. (Technical name: webRTC)
2. This is a check list of various browser and operating system settings to check to ensure webRTC and your camera & mic are ready to be used.
3. In addition to network speed, packet lost is a major reason for poor call quality. Use this tool to measure your current packet loss. If it shows high packet loss, restart your computer, move closer to the signal or connect to another network.

For Windows 10 users here's a how-to for authorizing mic access to your browser:

https://support.microsoft.com/en-us/windows/turn-on-app-permissions-for-your-microphone-in-windows-10-94991183-f69d-b4cf-4679-c98ca45f577a